Terms & Conditions

 

 

General

Please read the following Terms and Conditions of use in full before using this website. By accessing and using the SAND ART CORNER website, you agree to be bound by the Terms & Conditions.

 

 

Account Registration

To Register with SAND ART CORNER website, you must be eighteen years old and above.

You must ensure all information provided on registration are correct.

You must inform us immediately of any updates on the information that you provided when you registered with us.

SAND ART CORNER reserve the right to suspend or cancel your registration.

 

 

Payment & Shipping Fee

The payment plus shipping fee will be charged upfront. Full payment is required to begin production and material shipped.

A minimum of RM 10 flat rate will be charge. However, if the shipping and handling fee is over than the RM 10 flat rate charges, separate invoice will be issued for the cost of shipping and handling. The remaining balance must be paid in full before the final order ships.

 

 

International Taxes and Custom Duties

For international deliveries, customers are responsible for all customs, duties and tax charges, which may vary from country to country. 

You may also be subjected to a surcharge by the courier for the handling of your order through customs and/or for address outside of their standard delivery area. We have no control over these charges and they are not included in our product or shipping charges.

We cannot accommodate requests for credit on orders that have been refused by the recipient or are undeliverable because of an incorrect international address. 

 

 

Exchange Policy

We will make an exchange if the product delivered is faulty or wrong product is delivered.

The returned product must come with the original packaging and in good condition. We accept exchanges within 7 days after the customer receives the item. Before returning the product, please raise the RETURN FORM and send us the detail of the order number, your name and address, details of the product and the reason for return. We will then contact you within 3 working days on the procedure for goods return/exchange.

We do not provide any particular delivery service for returning.